What to Do When Your Ex Isn't Following a Parenting Plan or Paying Support in Massachusetts
By Crouss Law • October 23, 2026

You have a parenting schedule in place, but the other parent keeps changing plans without discussing them. Maybe your scheduled time with your child has been missed, or a child support payment hasn't arrived. When you already have a court order addressing these responsibilities, it can be frustrating when the arrangement isn't being followed.
For parents in Western Massachusetts, there are legal options for addressing these concerns. Depending on the circumstances, you may need help enforcing an existing order or making changes to an arrangement that no longer works. Understanding the difference can help you decide where to begin.
What Happens When a Parenting Plan Isn't Being Followed?
Parenting plans are intended to provide consistency for children and their parents after separation or divorce. They can address everyday schedules, holidays, school activities, and how parenting time is shared. Having these arrangements in place helps families know what to expect and gives children a more predictable routine.
Problems can develop when one parent stops following the agreed schedule. This might involve missed weekend visits, last-minute changes to pickup arrangements, or disagreements about holiday parenting time. A single scheduling issue may be something parents can work through together, but repeated problems can make it difficult to maintain the arrangement.
When these issues continue, it's worth reviewing the existing court order to understand what was originally established. Crouss Law assists families with child custody and parenting time, including situations where existing arrangements aren't being followed. Having legal guidance can help parents understand their options while keeping their children's needs at the center of the discussion.
What if Child Support or Alimony Payments Aren't Being Made?
Missed support payments can create financial stress for families who depend on that money to cover regular expenses. Child support is intended to help provide for a child's needs, including housing, food, clothing, healthcare, and education. When payments don't arrive as expected, the parent receiving support may have difficulty managing those responsibilities.
Similar concerns can arise with alimony, also called spousal support. These payments may be part of a divorce arrangement intended to provide financial assistance to a former spouse. When one person doesn't meet their support obligations, the other may need to consider how to address the unpaid amount.
Crouss Law helps individuals with spousal and child support, including enforcement when an existing order isn't being followed. It's also important to recognize the difference between unpaid support and a situation where someone can no longer afford their current obligation. One involves following an existing order, while the other may require reviewing whether a modification is appropriate.
What Is a Complaint for Contempt in Massachusetts?
When someone doesn't comply with an existing court order, an enforcement action may be necessary. In Massachusetts family law matters, contempt is one legal process used to address failures to follow court-ordered obligations. Crouss Law assists clients with contempt actions involving missed support payments, parenting schedules, and other violations of divorce orders.
The circumstances surrounding the disagreement matter. A missed payment, a scheduling conflict, and repeated failures to follow an order can involve different concerns. The wording of the existing order and what has happened since it was issued are important when considering the available options.
Crouss Law provides post-divorce modification and enforcement services for individuals whose court orders are no longer being followed. Attorney Kathryn Crouss helps clients review their circumstances and determine an appropriate way to address the problem. While contempt may be an option, the outcome depends on the facts of the situation and the applicable legal requirements.

Keeping Track of Missed Payments and Parenting Time
When parenting arrangements aren't being followed, it can be useful to keep a clear record of what has happened. Rather than trying to remember every disagreement later, write down the dates involved, what the schedule called for, and what actually occurred. Keeping relevant messages together can also help explain how plans changed and what was communicated between parents.
Financial records are useful when support payments are in question. Payment information, correspondence, and copies of existing agreements can help provide a clearer picture of the situation. Organizing these documents gives you something specific to review instead of relying only on memory or general concerns about what hasn't been paid.
These records don't automatically establish that someone violated a court order, but they can help an attorney understand your concerns. Crouss Law also discusses the value of gathering financial documents and parenting schedules when preparing for family law discussions. Having the information organized can make conversations about possible next steps more focused and productive.
When Is Modification More Appropriate Than Enforcement?
An existing order may not be followed for different reasons. In some cases, one parent is failing to meet responsibilities that are still part of the arrangement. In others, the family's circumstances have changed so much that the current order has become difficult to maintain. Understanding which situation you're dealing with can help determine whether enforcement or modification should be considered.
Crouss Law explains that changes in income, employment, relocation, or a child's needs may create reasons to seek a modification. Massachusetts courts generally consider whether there has been a material and substantial change in circumstances when reviewing these requests. For example, a significant change in income may lead someone to seek an adjustment to support, while a new work schedule could affect existing parenting arrangements.
An enforcement action addresses compliance with an existing order, while a modification involves asking for an updated arrangement. Crouss Law's article, When Circumstances Change: Modifying Custody and Support Orders, explains how changing family needs may lead to a request for modification. Reviewing the current order and the circumstances behind the disagreement can help clarify which approach may be appropriate.
Can Mediation Help When Parents Disagree About an Order?
Not every disagreement between parents needs to begin with a court dispute. Sometimes, problems arise because schedules have become difficult to manage, communication has broken down, or both parents have different ideas about how an arrangement should work. When both parties are willing to participate, mediation may provide an opportunity to discuss those concerns.
During mediation, a neutral third party helps parents communicate and explore possible agreements. Crouss Law offers family law mediation for matters involving custody, parenting time, child support, spousal support, and post-divorce modifications. The process allows families to discuss practical solutions while working toward arrangements that reflect their current circumstances.
Attorney Kathryn "Katie" Crouss is a certified mediator and trained in collaborative law. Her approach emphasizes respectful communication and helping families reach workable agreements. Mediation may be useful when parents are considering changes to an existing arrangement, although it does not replace the need for court enforcement in every situation. When an agreement changes an existing order, the proposed terms can be submitted for court approval.
Talk to Crouss Law About Parenting Plans and Support Orders
When a parenting schedule or support order isn't being followed, knowing how to respond can be difficult. You may be concerned about missed time with your child, unpaid support, or an agreement that no longer reflects your family's circumstances.
Crouss Law assists families throughout Western Massachusetts, including Hampden and Hampshire County, with custody, parenting time, support, enforcement, and modifications. Attorney Kathryn Crouss can help you review your existing arrangements and understand the options available.
If you need help addressing an order that isn't being followed, contact Crouss Law to schedule a consultation.
This article provides general information and is not legal advice about your individual family circumstances.
Frequently Asked Questions
What Can I Do if My Ex Isn't Following Our Parenting Plan?
Start by reviewing your existing parenting order and keeping track of the arrangements that haven't been followed. If the problem continues, a family law attorney can help you understand your options. Crouss Law assists with enforcement of parenting orders, including contempt actions when appropriate.
Can I Take Action if My Ex Stops Paying Child Support?
Unpaid child support may be addressed through enforcement of an existing court order. Crouss Law helps parents review support concerns and pursue enforcement when obligations aren't being met. The appropriate approach depends on the order and the circumstances surrounding the missed payments.
What Is the Difference Between Contempt and Modification?
Contempt is an enforcement process used when someone isn't complying with an existing court order. Modification involves seeking a change to the order because circumstances have changed. Crouss Law assists with both and can help clients understand which option may be appropriate for their situation.
Can Mediation Help Resolve Parenting Time or Support Disputes?
Mediation may help parents discuss disagreements about schedules, support arrangements, or proposed modifications. A neutral mediator helps both parties communicate and work toward an agreement. Some situations still require court involvement, particularly when an existing order isn't being followed.
What Should I Bring When Discussing an Order That Isn't Being Followed?
It can help to bring a copy of your existing court order, relevant parenting schedules, payment records, and communications concerning the disagreement. These documents can provide useful background when explaining the situation to an attorney. Additional information may be needed depending on the circumstances.
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